Covers all aspects of the cartridges condition including stylus wear, suspension and coils, for return with no work carried out £15 will be charged this includes return postage, if having any work done no fee is charged.

Please send your cartridge/stylus well packaged so it is not damaged in transit, as a general example in a matchbox filled with cotton wool so it won’t rattle about, wrapped in bubble wrap a few times, then put in a jiffy bag or small box, (Do not put adhesive tape on the cartridge as it may damage the text when removed it can remove the letters on the side and the top) I would recommend sending via a tracked or signed for service.

Address: Audio Origin, Inglenook, Long Lane, Bursledon, Southampton SO31 8BZ, UK

Include in the package, your address Inc. postcode & your email address, this is essential, there are many cartridges being sent in and without a note it will be hard or impossible to know who it’s from,

Please do not package the item in packaging you want to keep; packaging is disposed of on receipt, when returned it will be packaged in a stylus box for safe transit and storage.

If posting from outside the UK; you should send an email for further details about how to fill in the customs documents